OPERATIONS CONTROL
There are three Operations Controls, one in each Service Delivery Area.
Operations Control are the unseen front line who are the first point of contact
for the public with the Fire Service, they take the details of the incident and
dispatch the appropriate resources whilst also staying on the line if necessary
to reassure the caller and give advice until the crews arrive at the incident.
The incidents they mobilise to include fires, flooding, water rescue, rescue
from height, chemical incidents, animal rescue, in fact any incident where human
life can be in danger.
In 2017 the three Operations Controls dealt with over 90,000 incidents.
Area Manager for Operations Control
22/10/2018 to 12/8/2022 Area Manager (c) Libby
Logan
August to November 2022 Vacant
November 2022
Area Commander (c) Jacqui MacDonald
Officer in Charge of Operations Control
| North SDA | Dundee M2FX | Group Manger (c) Ian Stewart |
| East SDA | Edinburgh M2FY | Group Manger (c) Jacqui MacDonald |
| West SDA | Johnstone M2FZ | Group Manger (c) Brenda Gillan |
2021 now Station Commanders (c) in charge of the three Controls.
January 2021
| Dundee | Station Commander Marie Clair Coyle |
| Edinburgh | Station Commander Mandy Holman |
| Johnstone | Station Commander Gerry Paterson |
January 2022
| Dundee | Station Commander Judieth Raitt |
| Edinburgh | Station Commander Tracey McKenzie |
| Johnstone | Station Commander Marie Claire Coyle |
August 2022
| Dundee | Station Commander Judieth Raitt |
| Edinburgh | Station Commander Tracey McKenzie |
| Johnstone | Station Commander Karen Weir |
The 3 Group Commanders (c) now have these roles
January 2021
| Performance and Systems | Group Commander (c) Jill Barber |
| Operational Delivery | Group Commander (c) Brenda Gillan |
| People and Development | Group Commander (c) Jacqui MacDonald |
August 2022
| Performance | Group Commander (c) Jill Barber |
| Personnel Support | Group Commander (c) Marie Claire Coyle |
| Technical Support | Group Commander (c) Jacqui MacDonald |
November 2022
| Performance | Group Commander (c) Jill Barber |
| Personnel Support | Group Commander (c) Marie Claire Coyle |
| Technical Support | Group Commander (c) Vacant |
March 2023
| Performance | Group Commander (c) Jill Barber |
| Personnel Support | Group Commander (c) Marie Claire Coyle |
| Technical Support | Group Commander (c) Pauline Morrison |
Establishment at Johnstone Operations Control
| Feb 2018 | |
|
|
1 Group Manager B (c) |
|
|
2 Station Managers B (c) |
|
|
2 Watch Manager B (c) in charge of each Watch |
|
|
1 Watch Manager B (c) in charge of Learning and Development |
|
|
1 Watch Manager B (c) in charge of System & Data |
|
|
2 Crew Manager (c) on each watch |
|
|
1 Crew Manager (c) in Learning & Development |
|
|
1 Crew Manager (c) in System & Data |
|
|
10 Fire Fighters (c) on each Watch |
|
|
1 Cleaner |
|
|
1 Cook |
MAIN INDEX SCOTTISH FIRE and RESCUE SERVICE