OPERATIONS CONTROL
There are three Operations Controls, one in each Service Delivery Area.
Operations Control are the unseen front line who are the first point of contact
for the public with the Fire Service, they take the details of the incident and
dispatch the appropriate resources whilst also staying on the line if necessary
to reassure the caller and give advice until the crews arrive at the incident.
The incidents they mobilise to include fires, flooding, water rescue, rescue
from height, chemical incidents, animal rescue, in fact any incident where human
life can be in danger.
In 2017 the three Operations Controls dealt with over 90,000 incidents.
Area Manager for Operations Control
22/10/2018 to 12/8/2022 Area Manager (c) Libby
Logan
13/8/2022
Area Commander (c) ?
Officer in Charge of Operations Control
North SDA | Dundee M2FX | Group Manger (c) Ian Stewart |
East SDA | Edinburgh M2FY | Group Manger (c) Jacqui MacDonald |
West SDA | Johnstone M2FZ | Group Manger (c) Brenda Gillan |
2022 now Station Commanders (c) in charge of the three Controls.
There are 3 Group Commanders (c) now have these roles
Performance Group Commander (c) Jill Barber
Personnel Support Group Commander (c) Marie Claire Coyle
Technical Support Group Commander (c) Jacuqi MacDonald
Establishment at Johnstone Operations Control
Feb 2018 | |
|
1 Group Manager B (c) |
|
2 Station Managers B (c) |
|
2 Watch Manager B (c) in charge of each Watch |
|
1 Watch Manager B (c) in charge of Learning and Development |
|
1 Watch Manager B (c) in charge of System & Data |
|
2 Crew Manager (c) on each watch |
|
1 Crew Manager (c) in Learning & Development |
|
1 Crew Manager (c) in System & Data |
|
10 Fire Fighters (c) on each Watch |
|
1 Cleaner |
|
1 Cook |
MAIN INDEX SCOTTISH FIRE and RESCUE SERVICE